Frequently Asked Questions
Everything you need to know about our artisanal fashion pieces.
How are Handcrafted products made?
Each piece is meticulously crafted by hand by skilled artisans using traditional techniques and sustainably sourced materials to ensure unique quality and longevity.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Since many items are made-to-order, please allow 3-5 business days for production before your order is dispatched.
Can I return or exchange my item?
Yes, we accept returns and exchanges within 30 days of delivery, provided the items are in their original, unworn condition with all tags attached.
How do I care for my handmade garments?
To preserve the integrity of the hand-stitching and natural fibers, we recommend hand washing in cold water or professional eco-friendly dry cleaning.
Do you offer custom sizing?
We strive for inclusivity; many of our designs can be tailored to your specific measurements for a small additional fee. Please contact our support team for custom requests.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay.